Michael Rand & Associates, Inc., Professional Mortgage & Real Estate Services

Reviews

• ★ ★ ★ ★ ★
  Michael and Debra are the best at what they do. Thorough and you never have to worry about where you are in the process. Even when things hit a snag they fight for their clients to get them the best deal. I would definitely do business with them again.
  By Jamie Bartholomew, December 12, 2017
• ★ ★ ★ ★ ★
  We are incredibly grateful for Michael and Debra!! Words cannot describe how appreciative and fortunate we feel to have been referred to Michael! He is the brother of our accountant, yet we have never met. Obviously, since we trust our accountant, we figured we were in good hands. But as everyone should, we did our due diligence and researched other brokers and mortgage loan banks to just educate ourselves. From the start, Michael was very willing and eager to go above and beyond to earn our business. He vowed to review the other mortgage quotes and either meet or beat them. Well, not only did he give us the best estimate, he went above and beyond to educate us; and with his expertise, helped us to make the best mortgage loan decision for us, based on our specific circumstances. He gave us several mortgage scenarios and extremely accurate estimates, all with pros and cons; NONE of which was done by any of the other brokers or major banks we researched. Every single cost and rebate was disclosed and estimated almost to the exact penny. It was obvious throughout the entire daunting process that Michael is the absolute best at what he does. Not only is he extremely savvy, but he genuinely cares about his clients. Listen, we were definitely not buying a multi-million dollar home, but he sure made us feel like we were his most important clients! He was always available, and he always kept us informed of every single change or hiccup in the process and more importantly, how he would solve it. Now, unfortunately for us, we had no say in the choice of escrow companies. It was the seller's agent's choice. Since we were on a deadline (trying to close before Christmas Day), every single signature and email was critically time-sensitive. Needless to say, the escrow company dropped the ball more than once. Thankfully, we had Michael - he was a like pitbull - all over them, every time they screwed up, making sure they worked that much harder to fix their mistake and keep our close date in tact. The week before we were supposed to close, escrow again dropped the ball, wasting an entire day getting paperwork to us that needed to be delivered to an earlier time zone by end of day. Well, I firmly believe if we had any other broker, it would've fallen apart, pushing the close date for another 3 days, losing an entire weekend. Michael and his amazing partner, Debra Sailors, worked fiercely, around the clock, going way beyond the call of duty to get the people in place, the paperwork delivered, signed and sent of the loan company. Honestly, we were stressed, scared and frustrated because most of it was out of our control. But Michael came to our rescue and made sure he did whatever he could to keep our close date in tact - AND HE DID!!! Nowadays, as we were forewarned, a 30 day close of escrow is next to impossible, with all the new regulations and extra steps that buyers and brokers must go through, pushes the process by a few weeks. But because Michael and Debra are so amazing at their job, this was a non-issue. As a matter of fact, most of Michael's obstacles during the escrow process was him having to educate all the other professionals involved, LOL! Again, we are beyond grateful for Michael and his partner Debra for all the did to get us into our new home that we love and enjoy every single day with our three daughters! Thank you Michael & Debra!! We will forever recommend you!
  By S A, November 03, 2017

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